Direct answer: Reply with the exact service, available times, location, duration, current price and preparation details. Keep communication professional, confirm important terms in writing, avoid pressure tactics and protect personal information.
Understanding How to Respond to Customer Enquiries
Reply with the exact service, available times, location, duration, current price and preparation details. Keep communication professional, confirm important terms in writing, avoid pressure tactics and protect personal information.
Use this guide together with the live directory. Services, operating details, prices and appointment rules are supplied by independent providers and can change, so confirm important information directly.
Practical next steps
- Use the closest existing service category and real operating location.
- Publish accurate services, hours, photographs and contact information.
- Update the listing whenever material business information changes.
Last reviewed: July 27, 2026